Terms/Conditions

Those Old Records

Brewery Street Shopping Centre

Rugeley

Staffordshire

England

WS15 2DY

Prices and Payment

Payment by Paypal preferred, however cheques and postal orders will be accepted by prior arrangement.

Delivery and Shipping

The website calculates shipping costs based upon the weight of the order and the shipping destination. Shipping is generally within 1-2 working days. Shipping costs are based upon current standard costs. International shipping is not cheap, we have no control on the costs and we certainly make no profit from it. 

Orders will be shipped "recorded/tracked delivery". We always try to provide shipping discount where possible, if you purchase a number of items then we will send an invoice with the "best" deal possible. We use a reputable courier service for heavy orders over 2Kilos, please email me for a quote. 

Shipping Costs

 

1/2 x 7" Single - UK - Recorded Delivery - £2.25 - (3 x 7" £2.55)

1/2 X 7" Single - Europe - Recorded Delivery - £8.25 (3 x 7" £8.75)

1/2 X 7" Single - Rest Of The World - Recorded Delivery £9.50 (3 x 7" £10.75)

1 x LP - UK - Recorded Delivery £3.75

2 x LP - UK - Recorded Delivery £5.25

1 x LP - Europe - Recorded Delivery £9.95

2 x LP - Europe - Recorded Delivery £11.25

1 X LP - Rest of the World - Recorded Delivery £13.50

2 x LP - Rest of the World - Recorded Delivery £16.75

Packaging

Sturdy mailers with stiffeners - plenty of tape. Cruciform mailers for bulk items.

Shipping Communication

We will email you as soon as your package has been shipped. The tracking number will be included in the email. 

After Sales Service

If you are unhappy with the record, please get in touch as soon as possible. Every effort has been made to classify both the record and the sleeve. We have a "no quibble" refund process, if you are unhappy with the item we will make a full refund on all costs. If the record is damaged in the post, please send a photograph of the damage and we will assist in the claim process.

Data Protection Policy

Those Old Records guarantees that your contact information (email address, telephone numbers, addresses etc) will not be sold, rented or traded in any way to other organisations or individuals. There are no exceptions to this rule. Newsletter subscribers can be assured that their individual email address will not be visible to other subscribers. In addition, sales transaction details will not be passed on to third parties. All contact information is treated as Strictly Confidential. These Terms and Conditions do not affect any of your statutory rights. We are committed to protecting the privacy of our customers and using your information responsibility.